90 days of everything. Then pick your size.
Every new organisation starts with a free trial of Premium Large (except branding), with no card needed. Afterwards, keep rostering on Free, or choose Premium in the size that fits. Nothing you’ve set up is ever deleted.
Start your 90-day free trialPrices are in Australian dollars. No GST is charged. Pay by invoice: bank transfer within 14 days. No card needed.
The trial includes up to 100 text messages a month and 1,000 households.
Free
$0
for as long as you like
Rosters, sign-up links, booking reminders and swaps, plus family pages, for smaller groups.
- Up to 300 households
- Up to 5 team members
- Email only (no texts)
Premium Small
$290/year
per organisation
The whole volunteer program for a club or school community.
- Up to 150 households
- Up to 10 team members
- 300 texts a month
Premium Medium
$490/year
per organisation
For bigger clubs with several teams, grades or venues.
- Up to 400 households
- Up to 25 team members
- 600 texts a month
Premium Large
$790/year
per organisation
For the largest clubs, schools and associations.
- Up to 1,000 households
- Unlimited team members
- 1,200 texts a month
What each plan includes
Straight from our plan settings, so it’s always current. A dash means the feature switches off; your information stays put.
| Feature | FreeFree | Premium SmallSmall | Premium MediumMedium | Premium LargeLarge |
|---|---|---|---|---|
| Included in every plan | ||||
| Rosters and sign-up links | ||||
| Booking emails and shift reminders | ||||
| Cancel, swap and waiting lists | ||||
| Game day on your phone | ||||
| Working with Children Check register | ||||
| Seasons and roll-over | ||||
| Roles and audit log | ||||
| Your own words | ||||
| Basic club web page | ||||
| Families | ||||
| Family pages | ||||
| Spreadsheet import | ||||
| Custom fields | ||||
| Volunteering | ||||
| Volunteering gaps & reminders | – | |||
| Automatic reminders | – | |||
| Team duties | ||||
| Email the roster | ||||
| SMS | – | |||
| Money and compliance | ||||
| Duty quotas, levies & refunds | – | |||
| Check expiry reminders | – | |||
| Running the organisation | ||||
| Calendar | ||||
| Custom role permissions | ||||
| Branding | – | |||
| Club web page | ||||
| Full club web page | – | – | ||
| Web page templates | – | – | – | |
| Enquiries inbox | – | – | – | |
| Limits | ||||
| Active rosters | 2 | Unlimited | Unlimited | Unlimited |
| Households | 300 | 150 | 400 | 1,000 |
| Team members | 5 | 10 | 25 | Unlimited |
| SMS per month | – | 300 | 600 | 1,200 |
- Branding is for paying organisations, so it isn’t part of the trial.
- Premium sizes go by the number of households. Moving up a size part-way through the year costs only the difference for the time left.
- Text messages are optional and come from a monthly allowance.
- Prices are in Australian dollars. No GST is charged. Pay by invoice: bank transfer within 14 days. No card needed.
- Money never passes through DutyHouse: refunds go out as a bank file your treasurer uploads.
Questions treasurers ask
- Are prices per year, and is GST included?
- Prices are in Australian dollars per year. DutyHouse isn't registered for GST yet, so no GST is charged. If that changes, your invoice will show it.
- What happens when the 90-day trial ends?
- No card is taken and nothing is charged. Your organisation moves to Free (up to 300 households) unless you choose a plan, and everything you've set up is kept. We email your administrators before the trial ends.
- How do we pay?
- By invoice: choose a plan on your Plan page and we email a tax invoice, paid by bank transfer within 14 days. If you buy during the trial, your paid year starts when the trial ends. Card payments are coming later.
- What if we go over a limit?
- Nothing stops working and nothing is deleted. You just can't add more than your plan allows (for example more households) until you move up a size. Moving up part-way through the year costs only the difference for the time left.
- What about text messages beyond the allowance?
- Texts are optional and come from a monthly allowance. Once it is used up, texts stop until the next month and reminders keep going by email. Need more? Email us.
- Can we cancel? What about refunds?
- Turn off renewal any time on your Plan page: your plan runs to the end of the period you've paid for, then moves to the Free plan, with nothing deleted. If something isn't right, email us and we'll work it out. Your rights under the Australian Consumer Law always apply.
- Can we get our data out?
- Yes, any time. An administrator can download a spreadsheet of your households, people, bookings, duty credits, refunds and checks from Settings, on every plan, including after you've stopped paying.
- Do you have discounts for a league’s clubs?
- Yes. If several clubs in your league, association or school group want to use DutyHouse, email us: we can give every club a code for a discount, and talk about one invoice for the lot.